General Questions
We have a shop located at 207 Devon Street East in central New Plymouth. New Zealand: Hours of trade are Monday to Friday, 9 am – 3:30 pm, and Saturdays, 9 am – 12 pm. We do not currently have a store in Australia
Yes, you can. We are located at 207 Devon Street East, New Plymouth, Taranaki. New Zealand
Pick up is not available in Australia as of yet.
Please contact us and we will let you know the estimated delivery time frame.
Free shipping is New Zealand-wide. Shipping to international destinations can be quoted, just send us an enquiry.
Yes, all shipping is covered by full insurance.
All efforts will be made to dispatch your order within 2 business days of payment being received and order being accepted. We will notify you if there are any delays.
Typical delivery times after dispatch; North Island 1-2 business days, South Island 2-3 business days. Please allow an additional 2 days for RD delivery. Tracking details will be sent to the email address provided once your order is collected from our warehouse. We do not deliver to PO Boxes.
Online payments are processed by DPS, via direct deposit, Visa or MasterCard. We accept cash, Eftpos, Visa and MasterCard in store.